Taskpuff Support

Last updated: October 4, 2026

Contact us

Email support@taskpuff.com. We read every message.

Common questions

How does sign-in work? Enter your email and we send you a one-time code. Type the code to sign in. There is no password.

How do I post a job? Tap or click the field that asks what needs doing, describe the job, and post it. Nearby approved pros can then send offers.

How do I become a pro? Open Find work, fill in your profile with your services and the towns you cover, and send it for approval.

How do I report or block someone? Open the message, conversation, profile or job post and choose Report, or Block the person from a conversation or profile. A Taskpuff operator reviews every report.

How do I turn off notifications? Go to Settings and switch off any category of push or email. Every email also has an unsubscribe link.

How do I delete my account? In the iOS app go to Settings, then Delete account, or visit app.taskpuff.com/account/delete.

Does Taskpuff handle payments? No. You and the pro agree on a price and settle it between yourselves, outside Taskpuff.

Reporting a bug

Tell us what you were doing, what you expected and what happened instead. Include your device and iOS version or browser, and a screenshot if you can. Please do not send passwords or sign-in codes.

Safety

In an emergency call 911. Never send money to someone who pressures you to leave Taskpuff, and report them. See our Terms and Privacy Policy.